Microsoft Accounts and Billing Services | +1-800-359-4380

Pay for a past-due Microsoft subscription

Sign in to Services & subscriptions at account.microsoft.com using your Microsoft account. Then:

1.    Find your past-due subscription within the list and choose Pay currently.

2.    Update your payment method: If your master card, PayPal, or alternative on-line payment service has terminated, update it with the new expiration date.

3.     Add a brand new payment method: If your payment possibility is not valid otherwise you need to vary it, add a brand new thanks to pay. You cannot procure a past-due subscription with a present card, subscription card, or along with your Microsoft account balance.

4.    Once your payment possibility is ready, choose Next to form the payment.

Renew your Microsoft subscription

1. Sign in to Services & subscriptions along with your Microsoft account.

2. Locate the subscription you wish to renew. If you cannot realize it on the list, see if it is a Microsoft subscription or from a 3rd party.

3. If you've got a subscription that does not auto-renew, choose activate auto-renew then follow the directions. 

4. If you see Manage rather than activate auto-renew, which means your subscription already has auto-renew turned on.

5. Note: Some subscriptions cannot be modified to auto-renew. If you do not see activate auto-renew, then you'll purchase a brand new subscription at Microsoft Store to feature longer to your existing subscription. 

6. If your subscription is not operating and auto-renew is already enabled, you will have a past-due balance. This typically happens once your Master Card expires or is invalid. You ought to see a Fix however you pay link to update your payment data. See a lot of on a way to Add, update, or take away a Master Card.

7. If your subscription has already terminated, a link to Renew may be listed next to that.

8. If you do not see Renew next to the terminated subscription, you'll purchase a brand new subscription at Microsoft Store.

9. To renew a subscription with a paid card or code, choose Payment below the subscription then choose Redeem a card or code. The choice to redeem a card or code is also set below Manage.

10. When you are done, we'll send associate email confirming the renewal. If you do not see it in your inbox, check your spam or spam folder.

Change how you pay for a Microsoft subscription

Auto-renewed subscriptions

You can change how you pay for an automatically renewing Microsoft subscription any time unless your payment is past due.

Prepaid subscriptions

For prepaid, you can't change how you pay because it's a prepaid subscription.

• However, you can update your payment info and buy a new subscription when your prepaid subscription expires. 

On Xbox One

You can use your Xbox One to change how you pay for subscriptions.

• On your console, select System > Settings > Account > Subscriptions. You may be asked to sign in again to protect your account.
• Choose the subscription, then select Change how you pay. If your subscription is past due, select Pay now.
• Choose an existing payment option or select Add a new way to pay, then follow the instructions.

For more info call @ +1-800-359-4380 or visit @ www.billingsmicrosoft.com for more support & help.